Draft. Needs legal review before launch.
Policies
Privacy policy
Last updated
Summary
We collect only what we need to make, ship, and tell you about pizza. We do not sell your personal information.
This policy applies to [LEGAL ENTITY NAME] ("Air by Attilio", "we", "us"), located at [BUSINESS ADDRESS].
What we collect
- Orders: name, shipping and billing address, email, phone, and order details. Payment details are handled by our checkout provider; we do not store full card numbers.
- Waitlist and restock alerts: email and zip code, and the store or product you asked about.
- Store requests: the store name and zip code you tell us, and your email if you choose to share it.
- Wholesale and contact forms: your name, email, business details, and your message.
- AI serving guide: the craving you type and the ideas returned, stored without your name or email so we can learn what people want.
- Device data: basic information such as browser type and pages viewed, collected through cookies and similar tools.
How we use it
- To process, ship, and support your orders
- To tell you when The Air is available near you or back in stock
- To bring demand data to retail buyers, in aggregate only
- To answer your questions
- To improve our site and products
- To send marketing email or text messages when you have opted in
Cookies and analytics
We use cookies that are needed for the cart and checkout to work, and [ANALYTICS PROVIDER] to understand how the site is used. [DESCRIBE ANY ADVERTISING OR PIXEL TOOLS, OR STATE "WE DO NOT USE ADVERTISING COOKIES"]. You can block cookies in your browser, but the cart may not work.
Shopify and other service providers
Our store runs on Shopify, which processes order and payment information on our behalf. We also use providers for hosting, email, and shipping [LIST PROVIDERS]. They may only use your information to provide services to us.
Email and SMS marketing
We only send marketing messages when you opt in. Every email has an unsubscribe link. Reply STOP to any text to opt out. Message and data rates may apply. Opting out of marketing does not stop order and shipping updates.
Your rights
Depending on where you live, including California, you may have the right to:
- Know what personal information we hold about you
- Ask us to correct or delete it
- Opt out of the sale or sharing of personal information (we do not sell it)
- Not be treated differently for using these rights
To make a request, email [PRIVACY EMAIL]. We will verify your request and respond within [X] days.
Children
Our site is not directed to children under 13, and we do not knowingly collect their personal information.
Retention
We keep order records as long as required for tax and accounting, and other information only as long as it is useful for the purpose it was collected.
Changes
We will post updates here and change the date at the top.
Contact
[LEGAL ENTITY NAME], [BUSINESS ADDRESS], [PRIVACY EMAIL]