Draft. Needs legal review before launch.
Policies
Subscription policy
Last updated
Summary
Subscribe and your pies arrive on the schedule you choose. Skip, pause, or cancel any time before your next billing date.
How billing works
- You choose a delivery frequency: every [2] or [4] weeks [CONFIRM OPTIONS].
- Your card is charged [WHEN, e.g. ON THE DAY EACH ORDER IS CREATED], and the order ships on the next ship day.
- The subscription price is [DISCOUNT TERMS, e.g. X PERCENT OFF THE REGULAR PRICE]. Shipping is [SHIPPING TERMS].
Skip, pause, or cancel
Manage your subscription from your account at [ACCOUNT URL] or email [SUPPORT EMAIL]. Changes made at least [X] days before the next billing date apply to that order. There is no cancellation fee.
Price changes
If the subscription price changes, we will email you at least [X] days before the change takes effect. You can cancel before then.
Failed payments
If a payment fails, we will retry [X] times over [X] days and email you. If it still fails, the order will not ship and the subscription may be paused.
Shipping and refunds
Subscription orders follow our shipping and refund policies, including our promise that it arrives frozen or we make it right.